Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our shop.

What we collect when you browse our site: 

If you do nothing during your visit but browse, read content, or download information, we will gather and store certain limited information about your visit. You should know that this information does not identify you personally. We automatically collect and store the following information about your visit:

  1. Your IP address, which is an identifier assigned either to your internet service or directly to your computer. We use the IP address to direct internet traffic to you;
  2. Your browsing behavior, which includes your browser and device characteristics;
  3. The date and time you visited;
  4. The pages or services you accessed;
  5. Any referring URLs, or sites that directed you to our site.

The information we automatically collect or store is used by us only for improving the content of our site services and to help us understand how people are using our services so that we may continually improve the performance, suitability and usefulness of our sites to you, our customers and potential customers.

What we collect if you provide it to us:

During your visit, you participate in a survey, send an e-mail, or perform some other transaction on-line, the following additional information will be collected:

  1. The e-mail address, and contents of e-mail, for those who communicate with us via e-mail;
  2. Information volunteered in response to a survey or by participating in a contest or other promotion sponsored by us;
  3. Information volunteered during your registration on our site;
  4. Information volunteered through an on-line form for any other purpose, including requests to receive samples or marketing information, credit applications (for businesses), subscriptions to our newsletter or other content, and use of our on-line order forms to order products or services.

We will use your e-mail to respond appropriately. This may be to respond to you or to address issues you may identify, to further improve our services or site. As an added service to you if you have an account with us, we will also use this information to pre-populate on-line order forms to save you time in the ordering and re-ordering process.

Use and disclosure of information collected:

Please note that there are instances where we share your volunteered information with other parties.

Toparchery like many internet and catalog retailers, employs other companies and individuals to perform specific functions on our behalf. Examples include fulfilling orders, delivery of packages, mail and e-mail, address hygiene, credit card processing services, or research that improves the quality of services or offers provided to you. These providers have access to the information that they require to perform their functions but are prohibited by us from using that information for any other purposes. You may, however, “opt-out” of this use of your information at any time, but doing so may impair our ability to provide you with proper service and to process your orders.

We may disclose your name and mailing address to other parties for marketing purposes. However, we never share your e-mail address, phone number, credit card or financial information for these purposes.