Billing Terms & Conditions
General
1. These Terms and Conditions shall apply to all contracts for the sale of goods by the seller to the buyer and shall prevail over any other documentation or communication from the buyer.
2. All orders for goods shall be deemed to be an offer by the buyer to purchase goods pursuant to these terms and conditions and are subject to acceptance by the seller.
3. These terms and conditions are available on request by email from the seller or can be viewed online www.toparchery.com. The seller reserves the right to amend the terms and conditions from time to time.
4. Nothing in these terms and conditions shall affect the buyer's statutory rights as a consumer. Payment
It is one of the most usual payment terms, where the service provider asks for full payment before the delivery of product. This is prevalent in the service industry and is followed to avoid after-sales non-payment recovery. It is practiced to avoid out-of-pocket expenses to finish the project. Warranty Terms
1. Products damaged during the transit will be covered under the warranty.
2. The product carries a 30 days warranty unless otherwise stated.
3. The product return or exchange will be entertained. Return or Replacement Policy
1. All products returned for refund/replacement must be returned in “saleable” condition with original packing.
2. 10% restocking charges are applicable on all non-defective replacements.
3. In case of a damaged product or item received please contact us by mail support@toparchery.com Delivery Service
1. Unless otherwise agreed in writing, delivery of the goods shall take place at the address specified by the buyer within the timescale specified by the seller.
2. Standard delivery is conducted using a third party courier. Delivery times take place in 20-40 days Cancellation and Returns
1. During delivery the buyer shall inspect the packaging for visible signs of transit damage before signing any delivery receipt document. In the event of visible signs of transit damage the buyer must clearly sign the goods received as ‘damaged' on the delivery receipt document before signing. The buyer shall then notify the Seller within 24 hours.
2. The buyer shall inspect the goods immediately upon receipt and shall notify the seller within 24 hours of delivery if the goods are transit damaged. Goods that are defective or do not comply with any part of the order, must be reported to the seller within 7 days upon delivery.
3. Where a claim of defect or damage is made then it shall be the responsibility of the seller to collect the faulty goods and the buyer shall be entitled to replacement goods or a full refund (including delivery costs, if applicable).
4. Goods to be returned must be fully re-packaged and sealed in the original packaging format clearly showing the order number obtained from the seller.
5. For self-assembly goods, it is important that you read the assembly instructions carefully as we cannot accept responsibility for any self-assembly goods that are damaged because instructions were not properly followed.
6. Where returned goods are found to be damaged due to the buyer's fault the buyer will be liable for the cost of remedying such damage.
7. Where goods are purchased via the internet, by mail order or by phone or fax, the buyer has the right, in addition to any other rights, to cancel the goods and receive a refund by informing the seller in writing or by email within 7 working days of receipt of the goods. The buyer shall receive a refund of all monies paid for the goods (including delivery charges, if any) except for return delivery charges within 30 days of cancellation. Intellectual Property and Right to Use It
1. The buyer acknowledges and agrees that all copyright, trademarks and all other intellectual property rights in all the seller's literature and websites shall remain at all times vested in the seller. The buyer is permitted to use this material only as expressly authorised by the seller.
2. The buyer acknowledges and agrees that the material and content contained within the website is made available for personal non-commercial use only and the buyer may (if necessary to make a purchase on the website) download such material and content.
3. Any other use of the material and content of the website is strictly prohibited. The buyer agrees not to (and agrees not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content. Website Use and Links
1. Access to and use of the sellers websites are subject to these terms and conditions. The buyer agrees that use of these website services is entirely at the risk of the buyer.
2. By using the sellers websites the buyer agrees not to attempt to undermine the website's functionality and integrity
3. The sellers websites may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and the buyer acknowledges and agrees that the seller is not responsible for the content or availability of any such sites.
1. These Terms and Conditions shall apply to all contracts for the sale of goods by the seller to the buyer and shall prevail over any other documentation or communication from the buyer.
2. All orders for goods shall be deemed to be an offer by the buyer to purchase goods pursuant to these terms and conditions and are subject to acceptance by the seller.
3. These terms and conditions are available on request by email from the seller or can be viewed online www.toparchery.com. The seller reserves the right to amend the terms and conditions from time to time.
4. Nothing in these terms and conditions shall affect the buyer's statutory rights as a consumer. Payment
It is one of the most usual payment terms, where the service provider asks for full payment before the delivery of product. This is prevalent in the service industry and is followed to avoid after-sales non-payment recovery. It is practiced to avoid out-of-pocket expenses to finish the project. Warranty Terms
1. Products damaged during the transit will be covered under the warranty.
2. The product carries a 30 days warranty unless otherwise stated.
3. The product return or exchange will be entertained. Return or Replacement Policy
1. All products returned for refund/replacement must be returned in “saleable” condition with original packing.
2. 10% restocking charges are applicable on all non-defective replacements.
3. In case of a damaged product or item received please contact us by mail support@toparchery.com Delivery Service
1. Unless otherwise agreed in writing, delivery of the goods shall take place at the address specified by the buyer within the timescale specified by the seller.
2. Standard delivery is conducted using a third party courier. Delivery times take place in 20-40 days Cancellation and Returns
1. During delivery the buyer shall inspect the packaging for visible signs of transit damage before signing any delivery receipt document. In the event of visible signs of transit damage the buyer must clearly sign the goods received as ‘damaged' on the delivery receipt document before signing. The buyer shall then notify the Seller within 24 hours.
2. The buyer shall inspect the goods immediately upon receipt and shall notify the seller within 24 hours of delivery if the goods are transit damaged. Goods that are defective or do not comply with any part of the order, must be reported to the seller within 7 days upon delivery.
3. Where a claim of defect or damage is made then it shall be the responsibility of the seller to collect the faulty goods and the buyer shall be entitled to replacement goods or a full refund (including delivery costs, if applicable).
4. Goods to be returned must be fully re-packaged and sealed in the original packaging format clearly showing the order number obtained from the seller.
5. For self-assembly goods, it is important that you read the assembly instructions carefully as we cannot accept responsibility for any self-assembly goods that are damaged because instructions were not properly followed.
6. Where returned goods are found to be damaged due to the buyer's fault the buyer will be liable for the cost of remedying such damage.
7. Where goods are purchased via the internet, by mail order or by phone or fax, the buyer has the right, in addition to any other rights, to cancel the goods and receive a refund by informing the seller in writing or by email within 7 working days of receipt of the goods. The buyer shall receive a refund of all monies paid for the goods (including delivery charges, if any) except for return delivery charges within 30 days of cancellation. Intellectual Property and Right to Use It
1. The buyer acknowledges and agrees that all copyright, trademarks and all other intellectual property rights in all the seller's literature and websites shall remain at all times vested in the seller. The buyer is permitted to use this material only as expressly authorised by the seller.
2. The buyer acknowledges and agrees that the material and content contained within the website is made available for personal non-commercial use only and the buyer may (if necessary to make a purchase on the website) download such material and content.
3. Any other use of the material and content of the website is strictly prohibited. The buyer agrees not to (and agrees not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content. Website Use and Links
1. Access to and use of the sellers websites are subject to these terms and conditions. The buyer agrees that use of these website services is entirely at the risk of the buyer.
2. By using the sellers websites the buyer agrees not to attempt to undermine the website's functionality and integrity
3. The sellers websites may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and the buyer acknowledges and agrees that the seller is not responsible for the content or availability of any such sites.